Terms of Service

These Terms are an agreement between you and DIGASS, Jl. Jamin Ginting No. 60, Medan, Sumatera Utara, Indonesia (“we”, “us”), for the use of DIGASS Social (the “Service”). By creating an account or using the Service you accept these Terms and our Privacy Policy.

If you use the Service for a business, you confirm that you may accept these Terms for it, and “you” includes that business.

The Service lets you write posts, preview them per platform, publish or schedule them to Facebook Pages, Instagram professional accounts, TikTok and YouTube, keep a media library, use AI writing help and read post results. Features can change as the platforms change their own rules and APIs.

We do not control Meta, TikTok or Google. Their approvals, outages, limits and policy changes can delay, restrict or stop publishing. For example, until a platform approves the Service, posts to TikTok and uploads to YouTube may be private only. We are not responsible for what a platform does with content once it accepts it.

• You must be at least 18 years old, or the age of majority where you live.
• Give accurate account information and keep your password private. You are responsible for activity under your account.
• A workspace has Admins, Editors and Viewers. Admins invite members, set roles and connect platform accounts, and are responsible for who they let in.
• Tell us at admin@digass.my.id if you suspect someone else is using your account.

When you connect and publish to a platform you must follow that platform's rules, which apply alongside these Terms:

• YouTube: the YouTube Terms of Service. By using the YouTube features of the Service you agree to be bound by them. Google's data practices are in the Google Privacy Policy.
• Facebook and Instagram: the Meta Terms of Service, the Instagram Terms of Use and Meta's Community Standards.
• TikTok: the TikTok Terms of Service, Community Guidelines and, for music, TikTok's Music Usage Confirmation.

You connect only accounts you own or are authorised to manage.

You keep ownership of the text, images and videos you put into the Service (“Your Content”). You give us a non-exclusive, worldwide, royalty-free licence to store, copy, resize, convert and transmit Your Content only as needed to run the Service, including sending it to the platforms you choose. The licence ends when you delete Your Content or your account, except for copies a platform already received.

You are responsible for Your Content and confirm that you have the rights to publish it, including music, images, trademarks and the consent of people shown in it, and that it follows applicable law and the platform rules, including disclosure of paid partnerships and AI-generated content.

You must not use the Service to:

• publish content that is illegal in Indonesia or where it is shown, including content that infringes others' rights, defames, harasses, deceives or exploits children;
• send spam, run fake engagement, impersonate others or manipulate platform systems;
• access accounts or data you are not authorised to access, or try to break the Service's security, isolation between workspaces or rate limits;
• copy, resell or reverse engineer the Service, except where the law allows it despite this clause;
• overload the Service with automated requests outside the features we provide.

We may remove content from the Service or suspend access when we reasonably believe these rules are broken, and will tell you why unless the law or safety prevents it.

AI assist produces suggestions with Google Gemini from the text or image you give it. Suggestions can be wrong, unoriginal or unsuitable; review them before you use them. Suggestions are never published automatically, and you are responsible for anything you publish. Do not enter information into AI assist that you are not allowed to share with a service provider.

Plans and prices are listed on the Pricing page. Plans are prepaid: each payment buys one month or one year and nothing is charged automatically. Payments in Indonesian rupiah are processed by Midtrans, payments in US dollars by PayPal; their terms apply to the payment itself. Renewing the same plan adds the period to the end of the current one; switching plans starts the new plan at once and converts unused days of the old plan into days of the new plan at the same value. A price change never affects a period already paid. If you were charged in error, write to us within 14 days and we will refund it; other refunds follow the consumer-protection law that applies to you.

We work to keep the Service available and your data safe, but we do not promise uninterrupted service. We may change or stop features; if we stop the whole Service we will give at least 30 days' notice so you can export your data, unless that is impossible because a platform or the law forces a faster change.

You can stop at any time by deleting your account in Settings (see Data deletion). We may suspend or end your access for serious or repeated breaches of these Terms, for non-payment, or when the law requires, with notice where we can give it. After the agreement ends, the sections on content licences already used, liability, indemnity and governing law continue to apply.

The Service is provided “as is” and “as available”. To the extent the law allows, we do not guarantee particular results such as reach, engagement or sales, and we are not liable for indirect or consequential losses such as lost profits, lost opportunities or harm to reputation, or for losses caused by a platform, by your content or by your breach of these Terms.

To the extent the law allows, our total liability for any claim about the Service is limited to the amount you paid us in the 12 months before the claim, or IDR 1,000,000 if you paid nothing. Nothing in these Terms limits liability that cannot be limited under Indonesian law, including liability for intentional misconduct or gross negligence, or your rights as a consumer.

If someone makes a claim against us because of Your Content or your breach of these Terms or a platform's rules, you will compensate us for reasonable losses and costs arising from that claim, to the extent the law allows.

These Terms are governed by the laws of the Republic of Indonesia. We will first try to settle a dispute by talking; write to admin@digass.my.id. If that does not resolve it within 30 days, the dispute goes to the District Court of Medan (Pengadilan Negeri Medan), without limiting any right you have as a consumer to use another forum or dispute-resolution body.

We may update these Terms. For significant changes we tell account holders by e-mail or in the app at least 14 days before they apply. If you keep using the Service after that, the new Terms apply; if you do not agree, you can delete your account before they apply.

DIGASS, Jl. Jamin Ginting No. 60, Medan, Sumatera Utara, Indonesia. E-mail: admin@digass.my.id.